EVERYTHING YOU NEED TO GROW YOUR BUSINESS.

Our loyalty platform has been designed to give you everything you need to retain and attract the right kind of customers for your business.

You will have access to a full suite of powerful features to engage your customers and staff and get them to be lifelong advocates for your brand.

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MARKETING & INSIGHTS.

Our insights platform provides a level of unique data intimacy on your customers, enabling you to make informed and measured decisions. Your dedicated account manager will work with you to formulate strategies based on customer behaviour and trends.

Our marketing service can help you reach out to your customers with a mix of marketing services tailored to fit your unique requirements.

This combination of detailed insights and segmented marketing will ensure that you target the right customers with messages that are impactful, relevant and cut-through the clutter.

Detailed 

customer

insights

Multiple marketing channels

Insights dashboard

& customised

reports

Dedicated 

account

manager

MOBILE APPS. 

FOR YOU: Customer Insights App. 

Gain a deeper understanding of your customers using the Smart Loyalty App. With behavioural insights at your fingertips, you have the ultimate tool to drive business growth.

  • Access customer accounts and contacts

  • Track purchase behaviour and see recent redemptions

  • Add customers to the programme

  • Receive programme news, promotions and special offers

  • Communicate directly with your customers via instant notifications.

FOR YOUR CUSTOMERS: Member App. 

A quicker and easier way for your customers to make the most out of their membership. Your customers can:

  • Find and connect with local and national suppliers to earn more reward points.

  • Track their points balance and redemptions

  • Track their targets and KPI's

  • Make redemptions

  • Access a dedicated newsfeed of content from your business

  • Get instant notifications on new deals, promotions and competitions

Get notified when a customer makes a redemption

Serve content direct to the customer's app

See detailed programme information on your customers

Track target and KPI performance

ONLINE REWARDS SHOP.

Our online Rewards Shop stocks over 5000 products from New Zealand’s leading suppliers and brands. Members can use cash to top up their redemptions if they don’t have quite enough points. 

All products are delivered right to your customer's door.

CLICK. REDEEM. DELIVERED

5000+

Products to choose from

350+

world's leading brands.

POINTS + PAY

Customers can use a combo of points and cash 

DELIVERED

direct to your customers' door

CONCIERGE

REDEMPTION SERVICE.

Our managed concierge service makes it easy for your customers to redeem their reward points on the things that they really want

 

From rugby tickets to music concerts...engagement rings to home makeovers...flights around the world to end of year staff parties...medical procedures to gym memberships...your customers have the power to choose what to use their reward points on.

Points can be redeemed on virtually anything

1,200+

Concierge rewards processed last year

$2.7M

worth of points redeemed through concierge rewards last year

Home renovations

travel & experiences

dental work

gym memberships

... let them choose

Loyalty Lives Here

 Get in touch with us

Contact Us

Keen to chat with us about loyalty and rewards incentives? Give us a call or send us a message and we'll get in touch.

New Zealand

ADDRESS

South Bloc, Lvl 1, South Lobby

140 Anglesea St.

Hamilton 3210

PHONE

0800 99 76 278

Australia

ADDRESS

19/151 Foveaux St.

Surry Hills

NSW 2010

PHONE

1800 618 863

© 2020 by Smart Loyalty