MOTIVATE STAFF REPRESENTING YOUR BRAND.

Encourage staff to drive a more consistent customer experience and generate better sales with a platform that is customised to your business needs and brand.

Each programme is accompanied by a branded app that displays target tracking info, displays news and important notifications, and serves as a points redemption and rewards portal – prompting and promoting the desired behaviours from teams or individual employees across an endless variety of business types.

 

The resulting information provides unique and valuable insights to the overall health of your business performance and assists in growing both network engagement and messaging alignment, while also delighting staff and helping you create long-term value for your end customers.

FEATURES & BENEFITS FOR YOUR CUSTOMERS.

branded

MOBILE

app

Members can track targets, see their points balance, view deals and access a dedicated newsfeed. 

 

KPI &

TARGET

TRACKING

Our system makes it easy for members to track their targets to ensure maximum engagement.

ONLINE

REWARDS

SHOP

With over 5000 products to choose from, your members will be spoilt for choice when redeeming points.

CONCIERGE REDEMPTION

SERVICE

For that extra special reward like travel, experiences or even engagement rings.

CATALOGUES

&

COMPETITIONS

Members will receive 3 reward catalogues per year filled with the latest products and competitions.

LOCAL

SUPPORT

TEAM

Our customer experience teams are all locally based with intimate knowledge of the products. 

FEATURES BENEFITS

FOR YOUR BUSINESS.

DIRECT

COMMS

CHANNEL

Serve news and content directly to all or even segments of your members via the app. 

 

DEDICATED

ACCOUNT

MANAGER

Your dedicated account manager will work with you to ensure that your programme is a success.

SMART

PARTNER REWARDS

Our partner only rewards programme built to reward you for doing business with us. 

PARTNER

APP

Get detailed information on your programme members and see how they are performing.

BRANDED

WEBSITE

A branded website for your members to engage with the programme and access their dashboards.

REPORTS &

ANALYTICS

Detailed analytics on members and programme performance to help you get the most from the product.

OUR SALES CHANNEL PRODUCTS IN THE MARKET.

Subaru Do Rewards uses a ‘self-claim’ approach to reward frontline staff for selling a set number of accessories with a vehicle. This feature is accessed via the custom-built Subaru Do Rewards app and is self-motivated rather than a

target-based approach.

“There's no doubt this reward programme has made me up my game in selling Subaru accessories. I now focus on a minimum of four accessories per vehicle and it's working!”

-Neil Dunn, Bayswater Vehicles, Napier

Covers entire Subaru dealership network

160+

staff members incentivised

Self-claim functionality built into the app.

Built for dealership

sales staff

Designed specifically to assist in the retail space, the Luxaflex Inspire Rewards programme awards consultants for every dollar of product sold, after they have reached a specific qualifying threshold amount. This programme rewards consultants for their exceptional customer service and generates excellent communication between Luxaflex Account Managers and frontline staff.

 

A great rewards system. I have been able to obtain some great rewards overs the years thanks to Luxaflex Inspire Rewards.  The most recent reward being a washing machine for my daughter and her family. Thank you” – Val Briggs, Val Briggs Interiors Ltd, Darfield

300+

Retail sales consultants incentivised

Drives Luxaflex brand advocacy

Tracks individual sales to target KPI

Built for retail sales consultants

FUSO Performance Rewards was designed to motivate and reward key dealership staff for growing their parts and trucks sales, as well as acknowledging them for delivering exceptional customer experiences.

 

The platform has unlocked the ability for us to really connect with and motivate the key people of influence in the Fuso aftersales network.

The programme rewards for successfully delivering our genuine parts and service model, so they naturally become more and more skilled at the process. This was one of our primary objectives when establishing the programme.

It has given us a relevant, timely, and effective tool to reach them directly and, as a result, it has become a core contributor to us not only achieving our targets but exceeding them.

– Allan McFarland, Fuso NZ (National Parts Manager)

76%

of dealers exceeded their targets

100+

FUSO staff incentivised

Built for FUSO aftersales parts sales staff

Built for FUSO new truck sales staff

The Star Rewards programme provides a direct communication channel with dealership staff that encourages and rewards a team-focused effort to reach monthly genuine parts purchase targets.

 

The Star rewards program is a fantastic bonus system for hardworking dealer staff, an extra incentive is always helpful and we certainly appreciate being included by Mercedes-Benz New Zealand.

- Jeffrey Seymour, Trucks & Trailers, Wellington

75+

Daimler aftersales dealership staff incentivised

Direct connection to frontline staff

Rewarding on Freightliner and Mercedes-Benz brands

Built for aftersales

frontline staff

Loyalty Lives Here

 Get in touch with us

Contact Us

Keen to chat with us about loyalty and rewards incentives? Give us a call or send us a message and we'll get in touch.

New Zealand

ADDRESS

South Bloc, Lvl 1, South Lobby

140 Anglesea St.

Hamilton 3210

PHONE

0800 99 76 278

Australia

ADDRESS

19/151 Foveaux St.

Surry Hills

NSW 2010

PHONE

1800 618 863

© 2020 by Smart Loyalty